Play Smart. Stay Safe.
Enjoy he baji Responsibly.
He baji is committed to providing a safe and enjoyable gaming environment for all Bangladesh players. Our responsible gaming tools — deposit limits, session time-outs, and self-exclusion — put you in control of your experience at all times.
Our Commitment to Safe Play
At he baji, responsible gaming is not a checkbox — it is a core part of how the platform is designed and operated. Bangladesh players come to he baji for entertainment: to enjoy cricket betting during a BPL showdown, to spin Pragmatic Play slots on a relaxed evening, or to try their hand at live Andar Bahar with Evolution Gaming dealers. Gaming is at its best when it is fun, voluntary, and within financial comfort.
He baji recognises that for a small number of players, gambling can shift from a leisure activity into a behaviour that causes financial, emotional, or social harm. Our responsible gaming framework exists precisely to catch those situations early and provide practical tools — deposit limits, time-outs, and self-exclusion — that give players meaningful control over their activity. These tools are available to every registered he baji account holder at any time, free of charge, and without requiring any justification.
He baji's responsible gaming policy applies equally to all game types on the platform: casino games, live dealer tables, crash games such as Spribe Aviator, and sports betting markets including cricket, kabaddi, football, and volleyball. No category of game is exempt from these protections.
He baji also works to prevent underage gambling. Our platform is strictly for adults aged 18 and above. Age verification is conducted during the KYC process, and any account found to belong to a person under 18 is closed immediately with deposits returned and personal data securely deleted.
Player Wellbeing First
He baji's responsible gaming tools are available to all account holders at any time — no justification required. Your wellbeing is always the priority.
You Are in Control
Set daily, weekly, or monthly deposit caps. Activate a session time-out. Request a cooling-off period. Every tool is player-initiated and takes effect immediately.
Proactive Monitoring
He baji's platform monitors unusual patterns — sudden large deposits, prolonged sessions, rapid bet escalation — and may reach out proactively with support.
18+ Age Restriction Policy
He baji is an adults-only platform. Access to all games, betting markets, promotions, and financial services on he-baji.ws is strictly prohibited for anyone under the age of 18. This is a firm, non-negotiable policy that applies to every player in Bangladesh regardless of the game type or bet size.
When you register a he baji account, you are required to confirm that you are 18 years of age or older. Before your first withdrawal is processed, he baji's compliance team conducts a Know Your Customer (KYC) identity verification. This process includes confirming your date of birth against an official identity document — such as your National ID Card, passport, or birth certificate.
If at any point he baji discovers — through its own verification processes, a report from a concerned third party, or any other means — that an account holder is under 18, the following will happen immediately:
- The account will be suspended and access blocked without delay.
- All deposits made by the underage user will be returned to the original payment method used (bKash, Nagad, Rocket, bank transfer, etc.).
- Any winnings accumulated during the period of underage use will be forfeited.
- All personal data associated with the underage account will be securely deleted from he baji's systems within a reasonable timeframe, subject to any mandatory legal reporting obligations.
For parents and guardians: He baji strongly recommends using parental control software on shared or family devices to restrict access to online gambling platforms. If you believe a minor in your care has opened a he baji account, contact the support team immediately via live chat at he-baji.ws. Reports of underage use are treated as the highest priority.
He baji is strictly for adults aged 18 and above. Underage gambling is illegal and causes serious harm. We take our duty of care seriously.
Zero tolerance: Any account confirmed as belonging to a person under 18 will be closed immediately. No exceptions.
Deposit Limits
One of the most effective responsible gaming tools he baji offers is the ability to set a personal deposit limit on your account. A deposit limit caps the total amount of money you can transfer into your he baji account over a defined time period — daily, weekly, or monthly. Once the cap is reached, further deposits are declined until the period resets or you choose to adjust the limit.
Deposit limits are entirely player-controlled. You can set a limit that reflects your personal entertainment budget — for example, capping daily deposits at ৳500, weekly deposits at ৳2,000, or monthly deposits at ৳6,000. These are examples only; you may set any amount that works for your circumstances.
How to Set a Deposit Limit
Log In to Your Account
Visit he-baji.ws and log in using your registered mobile number and password.
Navigate to Account Settings
Click your profile icon in the top navigation and select "Account Settings" from the dropdown menu.
Select Responsible Gaming
Find the "Responsible Gaming" tab within Account Settings. All limit and exclusion tools are located here.
Set Your Limit Amount and Period
Choose daily, weekly, or monthly. Enter your chosen limit in BDT (৳). Confirm by tapping "Apply Limit".
Limit Takes Effect Immediately
Your deposit limit is active from the moment you confirm it. Reducing a limit takes effect immediately. Increasing a limit takes effect after a 24-hour cooling-off period to protect against impulsive decisions.
Daily Deposit Limit
Cap the total you can deposit in any single 24-hour period. Ideal if you tend to play in short, frequent sessions. Resets at midnight Bangladesh Standard Time (BST, UTC+6).
Weekly Deposit Limit
Cap the total across a rolling 7-day window. Good for players who budget on a weekly basis. Resets every Monday at 00:00 BST.
Monthly Deposit Limit
Set a hard ceiling on your monthly gaming spend. Best for players who manage finances on a monthly budget cycle. Resets on the 1st of each calendar month at 00:00 BST.
Cooling-off on increases: Reducing your deposit limit takes effect instantly. Any request to increase your limit takes 24 hours to apply — a built-in pause to help you reconsider.
Session Time-Outs
A session time-out is a temporary break from gambling at he baji. When you activate a time-out, your account remains open but you are prevented from placing bets, accessing games, or making deposits for the duration of the time-out period you choose. Your account balance is preserved, and you can still log in to request a withdrawal of any funds remaining in your account during a time-out.
Session time-outs are designed for players who feel they need a structured break — perhaps after a losing streak, after a particularly long gaming session, or simply as a planned pause. He baji offers time-out options of 24 hours, 48 hours, 7 days, and 30 days. You can activate a time-out at any time via the Responsible Gaming section of Account Settings.
Once a session time-out is active, it cannot be cancelled or shortened before the selected period expires. This is intentional — a time-out is most effective when it creates a firm, unbreakable pause rather than a soft suggestion. When the time-out period expires, your account automatically returns to normal access without any action required on your part.
He baji also runs automatic session alerts. If you have been logged in and actively playing for a continuous period of 60 minutes, the platform will display a reminder encouraging you to take a short break. This feature is always on and cannot be disabled. It is not a restriction — it is simply a friendly nudge to pause and check in with yourself.
Available Time-Out Periods
Choose the cooling-off period that fits your needs:
- 24 Hours
- 48 Hours
- 7 Days
- 30 Days
Withdrawals allowed: Even during an active time-out, you can still log in and withdraw your remaining account balance. Your funds are always accessible to you.
Self-Exclusion
Self-exclusion is the most comprehensive responsible gaming tool he baji provides. When you self-exclude, your account is permanently closed for the duration of the exclusion period you choose, and he baji will make every reasonable effort to ensure you cannot re-register a new account during that period. Unlike a time-out, self-exclusion is not simply a pause — it is a serious commitment to stop gambling on he baji for an extended time.
He baji offers self-exclusion periods of 6 months, 1 year, 3 years, and permanent exclusion. A permanent self-exclusion cannot be reversed. All other self-exclusion periods have a mandatory 7-day reconsideration window after the period expires before a player may request reinstatement — this ensures that account reactivation is a considered decision rather than an impulsive one.
What Happens When You Self-Exclude
- Your he baji account is immediately suspended and access is blocked.
- Any active bets at the time of exclusion will be settled according to normal rules, and winnings returned to your account balance.
- Your remaining account balance is available for withdrawal — contact support via live chat to process this.
- He baji will remove you from all marketing communications (email, SMS, in-app notifications) immediately.
- He baji will make reasonable efforts to prevent you from opening a new account under a different name during your exclusion period.
- If he baji detects a re-registration attempt during your exclusion window, the new account will be closed and any deposits returned.
How to Request Self-Exclusion
You can initiate self-exclusion directly via the Responsible Gaming section in Account Settings, or by contacting he baji support via live chat at he-baji.ws. If you request self-exclusion via live chat, the exclusion will take effect within 24 hours of your request being confirmed by a support agent. Requests made through Account Settings take effect immediately.
Choose Your Exclusion Duration
- 6 Months Reversible
- 1 Year Reversible
- 3 Years Reversible
- Permanent Irreversible
Permanent exclusion is final. If you choose permanent self-exclusion, your account cannot be reopened under any circumstances. Choose this option only if you are certain you wish to stop gambling permanently.
Recognising Problem Gambling
Problem gambling develops gradually and is often difficult to recognise in yourself. The following are common warning signs that gambling may be moving beyond entertainment into something more harmful. If you recognise several of these patterns in your own behaviour, we encourage you to use he baji's responsible gaming tools or to seek independent support.
- Gambling with money set aside for essential expenses — rent, food, utilities, mobile top-ups, or loan repayments.
- Chasing losses — increasing bets to try to win back money you have already lost in the same session or across sessions.
- Gambling for longer than you intended, repeatedly, despite planning to stop after a set time or amount.
- Feeling restless, irritable, or anxious when you are not gambling, or when you try to reduce or stop gambling.
- Hiding the extent of your gambling from family members, friends, or colleagues in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh.
- Borrowing money — from friends, family, or lending services — specifically to fund gambling activity.
- Neglecting work, studies, family responsibilities, or social relationships because of time or money spent gambling.
- Experiencing feelings of guilt, shame, or depression after a gambling session, yet returning to gamble again shortly after.
- Using gambling as a way to escape stress, anxiety, personal problems, or difficult emotions rather than as entertainment.
You are not alone. Problem gambling affects people from all backgrounds. Recognising the signs is the first and most important step. He baji's support team is available 24/7 to assist you in activating any responsible gaming tool or to connect you with further help.
Concerned About Someone Else?
If you are worried that a family member or friend is showing signs of problem gambling, you can contact he baji support on their behalf. We can provide guidance on how to approach the conversation and what tools are available to help.
Early Intervention Works
Research consistently shows that the earlier problem gambling is identified and addressed, the better the outcome. Do not wait until a crisis point — use he baji's tools at the first sign of concern.
Non-Judgmental Support
He baji's support team is trained to handle responsible gaming conversations with care and discretion. There is no judgement — only practical help and genuine concern for your wellbeing.
Self-Assessment Questions
The following questions are adapted from widely-used responsible gaming assessment frameworks. Answer them honestly — your responses are private and for your own reflection only. If you answer "Yes" to three or more of these questions, he baji strongly encourages you to set a deposit limit, activate a time-out, or speak with a support agent about your options.
Scoring guide: 1–2 "Yes" answers — be mindful and consider setting deposit limits. 3–4 "Yes" answers — we recommend activating a time-out and reviewing your gambling habits. 5 or more "Yes" answers — please reach out to he baji support or an independent counselling service. Your gambling may be causing harm that support can help address.
Take Action Now
If your self-assessment raises concerns, these he baji tools are available immediately in your Account Settings:
- Set a deposit limit
- Activate a session time-out
- Request self-exclusion
- Chat with support 24/7
All responsible gaming tools are free, instant, and available to every he baji account holder without requiring any explanation.
Getting Help & Support
If you believe your gambling has become harmful — or if someone close to you has expressed concern — the most important step is to reach out for support. He baji's team is available 24 hours a day, 7 days a week, including Eid holidays and all Bangladesh public holidays, to assist with responsible gaming requests.
To contact he baji's responsible gaming team, use the live chat feature at he-baji.ws. You do not need to explain the full situation if you are not comfortable doing so — simply saying "I need help with responsible gaming" is enough for a trained support agent to guide you through your options.
For players who prefer to seek independent advice from organisations not connected to he baji, there are international problem gambling helplines and online counselling services accessible from Bangladesh. Searching for "problem gambling helpline" or "gambling addiction support" in your browser will connect you with relevant resources. He baji does not endorse any specific third-party organisation but acknowledges that independent support is sometimes the most appropriate path.
He baji's responsible gaming commitment does not end at providing tools — it extends to how the platform communicates with players. He baji will never send promotional messages to any player who has activated a time-out or self-exclusion. Players who have set deposit limits will not receive communications encouraging them to increase those limits. Responsible gaming settings are always respected in all marketing activity.
He baji Responsible Gaming Support
Available 24/7, every day of the year. Use live chat at he-baji.ws or email us — displayed as plain text below.
Response target: within 1 hour for responsible gaming requests (Bangladesh Standard Time, UTC+6).
Email Support
For non-urgent responsible gaming enquiries, email the address above. He baji aims to respond to all responsible gaming emails within 5 business days (BST, UTC+6). Email is displayed as plain text only — not a clickable link.
Independent Support
He baji encourages players to seek independent support if they feel more comfortable speaking with an organisation that is not connected to a gambling platform. Search online for problem gambling support services accessible from Bangladesh.
Responsible Gaming Features at a Glance
Deposit Limits
Set daily, weekly, or monthly caps on deposits in BDT. Reductions take effect instantly; increases have a 24-hour cooling-off period built in.
Session Time-Outs
Take a structured break of 24 hours, 48 hours, 7 days, or 30 days. Account access is suspended but your balance remains safe and withdrawable.
Self-Exclusion
Request exclusion for 6 months, 1 year, 3 years, or permanently. He baji will block re-registration attempts and remove you from all marketing lists.
Session Alerts
Automatic reminders appear after 60 continuous minutes of play. This feature is always active and cannot be disabled — a constant, friendly check-in.
Age Verification (KYC)
Mandatory identity verification before first withdrawal. Date of birth confirmed against official ID. All underage accounts are closed immediately.
24/7 Support
He baji's support team handles responsible gaming requests around the clock, every day including Eid and Bangladesh public holidays.
Enjoy he baji — Safely & Responsibly
Now that you know the tools available to you, explore he baji's game library with confidence. Set your limits, play within them, and enjoy the experience.